Frequently Asked Questions

Question 1

How much does a balayage appointment cost?

Accepted Answer

Balayage at Shear Genius starts at $195 and varies based on hair length, density, and desired result. We recommend booking a consultation so your stylist can give you an accurate quote and timeline.

Question 2

Do you offer consultations before booking?

Accepted Answer

Absolutely! We offer personalized consultations for all new guests or anyone wishing to discuss a service in greater detail. During your 15-minute consultation, you’ll meet with a stylist of your choice to discuss your hair goals, explore your options, and receive expert recommendations. A $10 consultation fee is required, which will be credited toward your service on the day of your appointment should you choose to book with us.

Question 3

What towns do you serve in Fairfield County?

Accepted Answer

We're located in Norwalk, CT and serve clients from across Fairfield County including Westport, Fairfield, Darien, New Canaan, Stamford, Greenwich, Wilton, Weston, and Ridgefield.

Question 4

Do you specialize in blonding or color correction?

Accepted Answer

Yes — blonding and color correction are among our most requested services. Our colorists are trained in advanced lightening techniques and corrective work. We always start with a consultation to assess your hair's current condition.

Question 5

How do I choose the right stylist?

Accepted Answer

Each of our stylists has unique strengths. Visit our Team page to explore their specialties, or call us and we'll match you with the perfect fit based on your hair type and goals.

Question 6

Do you work with curly or textured hair?

Accepted Answer

Yes. Owner Brooke Capriotti is Deva Curl certified, and Dana has a particular love for cutting curly hair. We celebrate all hair textures at Shear Genius.

Question 7

What should I expect at my first appointment?

Accepted Answer

Your first visit begins with a thorough consultation where we discuss your goals, lifestyle, and hair history. From there, your stylist will create a personalized plan. Plan to arrive 10 minutes early.

Question 8

What is your cancellation policy?

Accepted Answer

Please see our Policies page for full details on cancellations and rescheduling. View our cancellation policy

Question 9

Where can I get balayage in Norwalk, CT?

Accepted Answer

Shear Genius Salon is Norwalk's premier destination for balayage. Our colorists specialize in hand-painted highlights that create natural, dimensional results. Book a consultation to get started.